Customer Stories

Our customers talk

What’s so great about Upstream? How do we make mobile marketing campaigns more successful than most? Hear it directly from our customers.

Sem Parar Upstream Case Study
  • E-commerce

Sem Parar sells  16.5x more plans per month with Upstream’s e-commerce solution

“Working with Upstream has transformed our personalized communication strategy
& streamlined lead decision-making. Their expertise in targeting the right customer at the right moment has been invaluable. Since implementing Upstream’s e-commerce solution, we have sold 16.5x more of our most comprehensive plans per month. ”

Maytê Pereira Da Costa de Avellar
Maytê Pereira Da Costa de Avellar

    Upstream’s solutions and their constant support towards helping us become more successful every day were essential for our company’s online growth. Di Gaspi increases e-commerce sales and has started building a close relationship with its customers, communicating with them in a more personal way on their mobile phone.

    Ricardo Oliveira, E-commerce Manager
    DiGaspi

    With Upstream's Grow platform we have gained valuable insights and have improved the results and effectiveness of our CRM campaigns. The support from the team has been amazing.

    Marcela Alvez de Souza, CRM Manager
    VIVO

    Upstream’s deep understanding of the telco industry, technical expertise, commitment to excellence and innovative solutions have helped us elevate customer engagement and revenue growth.

    Neeraj Ramjathan, Head of Fintech & Digital CVM
    MTN South Africa

    We engaged Upstream and their marketing automation platform, Grow, and began sending automated notifications to our customers to encourage their return to the store and to conclude the transaction. The results prove that mobile marketing is the way to go.

    Carlos Marciel, Digital Channels Manager
    Flormel

    We worked together with Upstream in accelerating our strategic partnerships through the intelligent management of our inventory and bringing innovative technologies to market.

    Leonardo Siqueira, Data Partnerships Director
    TIM

    Upstream has been instrumental in our partnership with Descomplica. This result facilitated access to quality distance learning for our entire client base, starting during the pandemic, a time when this was most needed.

    Fabio Maeda, VAS Director
    Claro

    Upstream’s expertise in customer acquisition and retention has been invaluable to the success of our campaigns, enabling us to drive growth and generate more digital revenue than ever before.

    Chidi Imoh, Director
    Onfon Media
    Joge Logo

    The implementation of Upstream’s mobile-first strategies has had a significant impact on user retention and the decrease of cart abandonment rates within our online shop. Today, our SMS campaigns via Grow platform generate up to 3x higher revenues than other platforms we have used previously.

    Ana Júlia Ribeiro Lopes, E-commerce & Performance Manager
    Jogê
    Frutifica Logo

    Thanks to Upstream's marketing automation platform, Grow, and their expertise in e-commerce, we achieved an impressive 57x ROI. Leveraging SMS marketing automation and seasonal campaigns significantly contributed to reactivating our customer base and boosting our online sales.

    Bruno Leonforte, Ecommerce & Performance Manager
    MKTNow, Marketing agency of Frutifica
  • Telco

Boosting dtac’s digital revenues across verticals and scoring 3.7m acquisitions

“Upstream’s solution helped us drive up digital acquisitions in a safe and scalable way.”

Partomchai Tangnoi
Head of Platform Solution and Operation Dtac