Customer Stories

Our customers talk

What’s so great about Upstream? How do we make mobile marketing campaigns more successful than most? Hear it directly from our customers.

E-commerce

Reaching 25x ROI for Jogê in just 2 months

"The implementation of Upstream’s mobile-first strategies has had a significant impact on user retention and the decrease of cart abandonment rates within our online shop. Today, our SMS campaigns via Grow platform generate up to 3x higher revenues than other platforms we have used previously."

Ana Júlia Ribeiro Lopes
E-commerce & Performance Manager, Jogê

Upstream’s solutions and their constant support towards helping us become more successful every day were essential for our company’s online growth. Di Gaspi increases e-commerce sales and has started building a close relationship with its customers, communicating with them in a more personal way on their mobile phone.

Ricardo Oliveira, E-commerce Manager

DiGaspi

With Upstream's Grow platform we have gained valuable insights and have improved the results and effectiveness of our CRM campaigns. The support from the team has been amazing.

Marcela Alvez de Souza, CRM Manager

VIVO

Upstream’s deep understanding of the telco industry, technical expertise, commitment to excellence and innovative solutions have helped us elevate customer engagement and revenue growth.

Neeraj Ramjathan, Head of Fintech & Digital CVM

MTN South Africa

We engaged Upstream and their marketing automation platform, Grow, and began sending automated notifications to our customers to encourage their return to the store and to conclude the transaction. The results prove that mobile marketing is the way to go.

Carlos Marciel, Digital Channels Manager

Flormel

E-commerce

Increasing Di Gaspi’s average order value by 18.5%

E-commerce

Reactivating Frutifica’s inactive customer base with up to 57x ROI

We worked together with Upstream in accelerating our strategic partnerships through the intelligent management of our inventory and bringing innovative technologies to market.

Leonardo Siqueira, Data Partnerships Director

TIM

Upstream has been instrumental in our partnership with Descomplica. This result facilitated access to quality distance learning for our entire client base, starting during the pandemic, a time when this was most needed.

Fabio Maeda, VAS Director

Claro

Upstream’s expertise in customer acquisition and retention has been invaluable to the success of our campaigns, enabling us to drive growth and generate more digital revenue than ever before.

Chidi Imoh, Director

Onfon Media

The implementation of Upstream’s mobile-first strategies has had a significant impact on user retention and the decrease of cart abandonment rates within our online shop. Today, our SMS campaigns via Grow platform generate up to 3x higher revenues than other platforms we have used previously.

Ana Júlia Ribeiro Lopes, E-commerce & Performance Manager

Jogê

Thanks to Upstream's marketing automation platform, Grow, and their expertise in e-commerce, we achieved an impressive 57x ROI. Leveraging SMS marketing automation and seasonal campaigns significantly contributed to reactivating our customer base and boosting our online sales.

Bruno Leonforte, Ecommerce & Performance Manager

MKTNow, Marketing agency of Frutifica